We kindly recommend checking this section before contacting our support team.
Here you can find answers to the most frequently asked questions concerning 2FA for Jira: U2F &TOTP. The most common technical issues can be also solved here.
Questions about Licenses:
How is my app pricing determined?
How are license upgrade prices calculated?
Where do I get the license key for my new app?
Is it possible to extend my free trial?
What happens to my app when I migrate host products from Server to Data Center?
How to update my server license key?
Additional Features and Support Requests:
How can I request support if I have a problem?
How can I submit a feature request?
Do you consider or implement feature customization?
Technical Questions:
How to enable U2F support in Mozilla Firefox?
How to disable 2FA for Jira: U2F & TOTP plugin if change secure connection (HTTPS) to unsecure (HTTP)?
How to reset an administrator's account?