{"xsrfToken":"4263fc4b6ed952d7169cb20b074fd3037ecf68a3_lout","branding":{"id":"35","key":"oafj","name":"Oracle Analytics Connector for Jira","portalBaseUrl":"/servicedesk/customer/portal/35","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/35/32","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#101824","headerLinkHoverBGColor":"#101824","headerBadgeColor":"#101824"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"35","key":"oafj","projectId":10035,"serviceDeskId":35,"name":"Oracle Analytics Connector for Jira","description":"<p>Welcome! You can raise a request for Oracle Analytics for Jira using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/35","onlyPortal":false,"reqTypes":[{"id":"283","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10571,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10571","groups":[41],"key":""},{"id":"285","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10584,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10584","groups":[41],"key":""},{"id":"284","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10576,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[41],"key":""},{"id":"287","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10580,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","groups":[41],"key":""},{"id":"288","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10570,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[41],"key":""},{"id":"289","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10574,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[41],"key":""},{"id":"282","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10555,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","groups":[41],"key":""},{"id":"286","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10562,"iconUrl":"https://aserve.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[],"key":""}],"reqGroups":[{"id":41,"name":"General"}],"orderMapping":{"41":[282,283,284,285,287,288,289]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"36549a36-00a2-31ea-aa89-07109b43833e","appLinkName":"System Confluence","appLinkUrl":"https://aserve.atlassian.net/wiki","spaceKey":"OACFJ","spaceName":"Oracle Analytics Connector for Jira","spaceUrl":"https://aserve.atlassian.net/wiki/spaces/OACFJ","isServer":false},"labels":[],"projectKey":"OAFJ","serviceDeskId":35,"kbLinkDomainURLs":["https://aserve.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":35,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OAFJ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzkyMGI4OC0yNzJjLTRmODktOTQ3NC04MjQwZmU0NWM5NTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMzgwMjUsIm5iZiI6MTczNTIzNjgyNX0.dZcN0VeA4Vewuq7NaptAFCOex66VbnSvAslGgJK7X6w","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"67920b88-272c-4f89-9474-8240fe45c957","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://aserve.atlassian.net/wiki","kbLinkDomainURLs":["https://aserve.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/35?xdm_e=https%3A%2F%2Faserve.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlYTM3ZmQ2YWNhNjBhMDQ3MzE0NDBlMjg4MWFlZmYwODhlZjJhM2U1YzRlZWNjM2I1NGNhYmNlYWY5MTRjMzZjIiwiaXNzIjoiNTVkNTI0N2QtMmU1Ny0zMzdjLWJkMGUtZjk3MDBmMzQyMmMwIiwiY29udGV4dCI6e30sImV4cCI6MTczNTIzNzcyNSwiaWF0IjoxNzM1MjM2ODI1fQ.oi8YsY88A_b2OiTEhWNSDH_cNg19CAXjF62JKsuxaRk\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU1ZDUyNDdkLTJlNTctMzM3Yy1iZDBlLWY5NzAwZjM0MjJjMCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvYXNlcnZlLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2FzZXJ2ZS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJPQUZKIiwiaWQiOiIxMDAzNSJ9fX0sImV4cCI6MTczNTIzNzcyNSwiaWF0IjoxNzM1MjM2ODI1fQ.FDW0RCLS3H_cEoF2Emxh10dItvkAwy13QQupBBR8-Z4\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://aserve.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://aserve.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"OAFJ\\\",\\\"id\\\":\\\"10035\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"OAFJ\\\",\\\"project.id\\\":\\\"10035\\\",\\\"servicedesk.serviceDeskId\\\":\\\"35\\\"}\",\n \"timeZone\":\"Europe/Helsinki\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://aserve.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=aserve","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4263fc4b6ed952d7169cb20b074fd3037ecf68a3_lout","baseUrl":"https://aserve.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://aserve.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"67920b88-272c-4f89-9474-8240fe45c957","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b0c2ea1105fc4bfe92af3b89756b30c7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}